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Entitlement & License Operations Management

Get Complete Control over Electronic Software Licensing and Entitlements
Acresso's Entitlement & License Operations Management gives software producers and hardware producers that embed software a single system for managing entitlements and altering licensing terms. Entitlement and software licensing control lets you cut costs and increase revenue by streamlining your entire entitlement process.

Overview

Most software producers have entitlement data in multiple formats scattered amongst CRM, ERP, entitlement, and email systems. But without a complete understanding of entitlements, the basic elements of your business (up-selling, cross-selling, promotions, etc.) become difficult.

Entitlement & License Operations Management gives you a complete, holistic view of entitlements. It enables you to cut costs, better service customers, and better realize the benefits of mergers and acquisitions.

Get a holistic view and complete control of entitlements

  • Get a single, centralized view of what customers are entitled to and what they have consumed
  • Ease the pain of mergers and acquisitions by integrating entitlement, ERP, and CRM systems

Cut costs and better service customers

  • Cut costs by automating electronic software licensing generation, fulfillment, and activation
  • Improve customer satisfaction by giving them a Web portal for managing license delivery, returns, rehosts, and renewals

Increase revenue opportunities

  • Maximize revenue by flexibly packaging, pricing, and licensing software to fit customer needs
  • Boost sales by using accurate entitlement data to more effectively up-sell and cross-sell

Components

FLEXnet Operations

One System for Managing All Software License Generators and Technologies
FLEXnet Operations® gives software and hardware producers the power to manage software entitlements easily and efficiently. It cuts operational costs by automating the generation, fulfillment, and activation of entitlements and improves customer satisfaction by providing a consistent experience and a self-service Web portal for your end users.

Consulting

Acresso Professional Services enables customers to accelerate and increase the value they receive from their investments in Acresso solutions. Our experts average more than ten years of software entitlement, licensing, installation and packaging experience. Through subject matter expertise and proven methodology, we can help you implement existing strategies and evaluate current or potential strategies to achieve your business objectives.  

Resources

Entitlement Relationship Management Solution Brochure PDF 

Entitlement Relationship Management Solution Brochure


Read more about how ERMS helps increase software sales and simplify customer relationships.
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Alcatel-Lucent

“The Entitlement Management Solution from Acresso Software has helped Alcatel-Lucent improve the way we view and administer entitlements.  Now our license generators can be consolidated into a single system, saving us time and money while giving customers a more consistent experience."

Manish Sharma
Alcatel-Lucent

 

Pitney Bowes MapInfo

"Our work with Macrovision is continuing to help us enhance our productivity and customer experience.  The latest release of FLEXnet Operations is a great example of how Macrovision is committed to our success.  The new product provides us with end-to-end product activation capabilities that will increase customer satisfaction and simplify the process of product license activation for all users."

Chuck Schwerin
Sr. Product Manager,
Licensing Technologies
Pitney Bowes MapInfo