“We considered a variety of options, including in-house development, but ultimately recognized that Macrovision ... would enable us to implement a software update solution quickly and effectively. ... FLEXnet Connect, solves a critical challenge for Siebel by simplifying the delivery of our software and reducing TCO costs for customers.”
Skip Bacon
Vice President of Technology
Siebel Systems
“With Macrovision's FLEXnet Connect, we've cut a lot of time and pain from the software update process, allowing our staff to focus on our products and delivering the best service to the children and healthcare professionals who use our application every day.”
Chris Henry
Project Director
“The cost savings of implementing InstallShield were immediately obvious.We no longer have to allocate resources to creating our own solution. It was a slam dunk decision.”
John Senez
Director of Localization
“FLEXnet Connect makes it easy for us to deliver software and data updates to all our users thereby increasing customer satisfaction and eliminating costly support calls. It also enables us to increase revenue by understanding our customer's needs better and by enhancing customer communication.”
Steven Huey
Director of Software Products
“ScanSoft is widely regarded as having powerful applications that are also easy-to-use. FLEXnet Connect will allow us to further enhance our high-quality support offerings.”
Robert Weideman
Chief Marketing Officer
“Our mission is to protect our customers from annoyances like spam, so we obviously couldn't have an update method that required too much time and effort for our end users. Not only is FLEXnet Connect convenient and painless for our customers, it required minimal cost and effort to implement, making it a very good investment for us.”
Alex Edelstein
Vice President of Product Development
“We have used FLEXnet Connect for close to two years now. With FLEXnet Connect, we can send software updates and targeted messages to several hundred thousand customers using both our Intellisync® Handheld Edition and Intellisync Phone Edition products. The usage reporting we gather from FLEXnet Connect is also very valuable for revenue forecasting and marketing purposes.”
Philip Gilbert
Director of Product Management
“FLEXnet Connect has completely streamlined our updating process, and the built-in reporting features allow us to ensure all of our end users receive critical updates.”
Jim Ekstrand
Product Manager
“Before moving to FLEXnet Connect, our customers had to proactively contact us to request updates. We really needed an update method that would be more convenient for our customers and increase internal efficiency, and FLEXnet Connect completely solved this issue.”
Anni Cuny
Senior Support Engineer
“FLEXnet Connect offered a simple, cost-effective solution that greatly reduced our incoming support requests and provided us with detailed reports regarding update success.”
John Gray
President
